Co-Managed IT Services to Support Your Internal IT Team | Accent Computer Solutions

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Client Support Center

We handle routine tasks

Take routine (but critically important) tasks like security updates, security assessments, backup maintenance, server updates and patching off of your plate, while your IT team handles end-user support

All tickets are tracked centrally

You'll have transparency into the work being done, and a seamless way to share tickets and information

We work as a team

We'll work together on complex technical, planning, and design issues

Get extra hands when needed

We'll already know your network, so you can feel confident in our work on large projects

Your IT team can rest easy

Take a vacation knowing we have your back

Get access to specialists

Work with people of varying specialties so there's always someone to turn to if something is out of your wheelhouse.

Accent is great because everything that they have ever said that they were going to do, they’ve done. Anytime that they have made a commitment, they’re always early on it. They do their projects within budget. And they have realistic expectations.

Joe Joswiak

CFO - Chino Basin Watermaster

Available IT Services You Can Include

24/7 Emergency Support

Asset Lifecycle Planning

Backup Monitoring, Maintenance, and Testing

Business Process Mapping

Cloud Service & Cloud Server Support

CMMC / NIST Gap Analysis

Compliance Policy Writing

Cyber Security Services

Dark Web Monitoring

“Deep Dive” Process to End Recurring Issues

Disaster Recovery Planning

Employee Onboarding & Offboarding

Endpoint Detection & Response (EDR)

Hardware & Software Inventory Management

Help Desk Support for IT Personnel (Unlimited)

Guidance on New Technologies

Industry Compliance Planning

IT Manager Efficiency & Effectiveness Training

Phone System Support

Live Weekend Support

Malware, Spam, & Phishing Protection

Network Health Checks & Risk Assessments

Office 365 Support

On-Staff Cabling and Telecommunications Team

Privileged Access Management

Proactive Maintenance to Prevent Issues

Project Management

Real-Time Network Monitoring & Resolution

Remote & Onsite Support for IT Personnel (Unlimited)

Security Updates & Patching

Server Monitoring, Maintenance, & Updates

Standards for Best Network & WiFi Performance

Standby Internet Device Available - Ready if Yours Goes Down

Technology Consulting, Planning & Budgeting

Telephone & VoIP Solutions

Ticketing System

Penetration Testing